Transforming Law Practices
Partnership Led | Client Centred | Results Focused
It was always going to take something seismic to spark change in the law profession, one of the most traditional and regulated of sectors where in some cases, 'how things are done' is written into law.
However, the pandemic brought about a transformation that would otherwise have taken decades to achieve.
Whether it is e-submissions to the land-registry or a shift in how fee-earners wish to balance work and life, or even changing client-demands regarding engagement, law practices now have an opportunity to respond by transforming in order to meet challenges head-on, while realising the benefits of doing so.
At intelliHub we have partnered with a number of law-firms and guided them through transformations which have allowed these organisations to make the most of growing markets, achieve greater profitability and become future-proof with increased resilience.
At a time when there has been a major shift in the desires of workers to become less office-centric, an opportunity is presented for Law firms not only to change the amount of space they hold, but also how it is used.
Developing offices that offer welcome and engaging client spaces as well as employee zones that are flexible for purpose while promoting productivity and free- flowing knowledge sharing is just the start.
Alongside a great space design, Law firms need to ensure that processes and procedures are unencumbered by hybrid workplaces and that the business operates to a rhythm which ensures there is never an obstruction to delivery.
The last couple of years for most law firms are likely to have been the busiest in their history, a combination of factors means that many practice areas have seen greater numbers of matters, leaving fee-earners and their support struggling to deliver beyond their optimum capacity.
In cash terms, this should mean more revenues, and more profits, however at times like this and in light of more general headwinds such as inflation, it is possible that profit margins may slip, a case of working harder, not smarter.
intelliHub helps law firm clients to understand how to grow profitability with many benefitting from rises of up to 30% year-on-year.
One of the most common concerns law firm leaders share with us is the scarcity of high-calibre professionals; a concern exacerbated by a simple look to industry job-boards where there are record numbers of vacancies across the country.
Through the implementation of a holistic talent strategy paying attention to both acquisition, and retention intelliHub is helping clients to improve the calibre of talent in their firms by positioning them as employers of choice resulting in lower recruitment costs, and is also devising strategies to better develop talent through organisations to reduce churn.