Operational Transformation Experts
Case Study: RLS Law
What we needed to solve:
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The firm’s partners have come to realise that a hybrid working strategy could be of significant benefit to their business and its people alike, but needed support with a guided implementation, to realise benefits and achieve long term sustainability.
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Pre-pandemic the business operated with a structure which allowed a level of flexible working for certain staff, but their office space continued to accommodate everyone in the business together.
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Technology become an issue as the needs from working remotely are different, RLS had secured a proposal from an IT Contractor but were keen to understand how intelliHub would recommend proceeding.
Our Process:
We assessed people, processes, deliverables and operational pain points across the entire organisation, which impacted the staff differently depending on role, function and seniority.
What we delivered:
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​A bespoke Operating Rhythm designed to meet the needs of the business and the desires of their people, improving operational flow.
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IntelliHub defined the real-world space requirements of the business post-transformation and created a feasibility & financial model for RLS.
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A top-line IT transformation strategy which would ensure a phased approach delivered stronger ROI without causing disruption to RLS.
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An internal communications model that will ensure people within the business feel connected to the organisation and the positive culture found in the business pre-pandemic, is restored
Tangible benefits:
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Partners at RLS Law are to action intelliHub's recommendations with a view to implementing changes in line with an upcoming lease break. If intelliHub’s recommendations are implemented RLS will deliver:
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Up to 43% savings per annum or rent, this would far exceed the costs of…
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IT transformation which could save RLS 75% of the costs, compared to the original proposal.
They said...
“The Intellihub team did a fantastic job for us. They spoke to our whole team to really understand the needs and wants of both the business and the staff, and in doing so put together a flexible work strategy that works for both the employers and the employees, to drive productivity and at the same time keep employees happy.
The fact that external consultants were appointed to consider the wellbeing of the staff and their desired future working arrangements was well received by our team and reflected well on our company.
The report prepared by Intellihub gives us a clear strategy that equips us well for a future of a office / home hybrid working in this fast changing world.”
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- Julien Rutler, Founder & Partner, RLS Law
